Do you have the Time
or Experience
to manage your
Property insurance claim?

Let us do it all for you! We will survey all the damage and provide a list of recommended repairs with costs to your insurer, negotiate and agree repair. We will undertake and project manage all building works with our qualified tradesmen and get your property back to its previous condition.

Frequently Asked Questions

Q. Who does Concept work for?

A. We work for you the policyholder and not the insurance company. The insurance company will have someone looking after their interests, in the main this will be a Loss Adjuster. Our role is to ensure your interests are looked after and a full and fair settlement is reached.

Q. Do I have to get quotes?

A. No, in a nutshell, if we are appointed as your claims representative, there is no need to gain additional quotes, as we will survey the damage and provide a full detailed report with cost to your insurer on your behalf. This is a unfair practice by insurance companies in any instance as they are putting you in a position to vet and quantify an appropriate contractor.

Q. Do I have to chase the insurance company?

A. Once you have signed a mandate we will handle all further contact with the insurance company and the loss adjuster or any other party.

Read more: FAQs